Choice Home Warranty Vs. 2-10 Home Buyers Warranty

When purchasing a new home, a home warranty can provide peace of mind by covering repairs for appliances, systems, and components that break down. Two big names in the home warranty space are Choice Home Warranty and 2-10 Home Buyers Warranty.

But which of these major home warranty companies provides better coverage, service, and value? This comprehensive guide examines the key differences between Choice and 2-10 to help you pick the right home warranty.

A Brief Comparison Table

CategoryChoice Home Warranty2-10 Home Buyers Warranty
Company HistoryFounded in 1997, based in NJFounded in 1980, based in CO
CoverageSystems, appliances, optional AC and poolStructural defects, systems, appliances, electronics
Plan OptionsVIP, systems only, appliances onlyComprehensive structural, systems, appliances
Item CoverageHeating/AC, electrical, plumbing, kitchen appliances, washer/dryerFoundation, roofing, electrical, plumbing, kitchen appliances, HVAC
Cost$300 – $700 per year, $75 trade call fee$300 – $600 per year, $75 deductible
Claims ProcessCall Choice then they dispatch techniciansCall 2-10 and they coordinate technicians
Customer Satisfaction1.5 stars on BBB, complaints about claims1 star on BBB, complaints about claim delays
ProsCustomizable coverage, large contractor networkStructural defect coverage, direct repair coordination
ConsVery low BBB rating, claims complaintsSlightly lower satisfaction, claim delays

Overview of Choice Home Warranty

Choice Home Warranty
Choice Home Warranty

Choice Home Warranty is a leading name in the home warranty industry in the U.S. and has established a solid reputation since its inception.

Foundation and Location:
Established in 1997, Choice Home Warranty has its headquarters in Edison, New Jersey. Its long-standing presence in the industry signifies trust and reliability.

Coverage Reach:
With a vast network, Choice Home Warranty covers over 500,000 homes across the nation. This extensive reach highlights their capacity to cater to a wide customer base, ranging from homeowners to real estate professionals.

Unique Selling Proposition:
Choice Home Warranty is particularly known for its flexible coverage options. This means that homeowners can tailor their warranty packages based on specific needs, ensuring they pay only for the coverage they desire.

Overview of 2-10 Home Buyers Warranty

2-10 Home Buyers Warranty has a commanding presence in the home warranty sector, providing warranty solutions to a vast number of homes in the U.S.

Foundation and Location:
Founded in 1980, 2-10 Home Buyers Warranty has its main office located in Denver, Colorado. The company has been safeguarding homes for over four decades, showcasing its longevity and commitment to the industry.

Coverage Reach:
Impressively, 2-10 Home Buyers Warranty provides protection for over 1 million homes. This number not only speaks to their extensive network but also their popularity and trustworthiness among homeowners.

Backed By:
The company operates under the strong backing of the Home Buyers Warranty Corporation, adding an extra layer of credibility and stability to its services.

Unique Selling Proposition:
What sets 2-10 Home Buyers Warranty apart is its comprehensive structural coverage. This means that they provide protection not only for appliances and systems but also for the core structure of the home. For homeowners, this provides peace of mind knowing that their home’s very foundation is protected.

Also Read: Comparison Between Old Republic And American Home Shield

Key Differences Between Choice Home Warranty And 2-10 Home Buyers Warranty

Now let’s compare them across several important categories.

1. Coverage Options

Both Choice and 2-10 offer systems, appliances, and structural warranty plans:

Choice Home Warranty Coverage

  • VIP Warranty – Covers all home systems + appliances
  • Systems coverage only or appliances only plans
  • Optional air conditioner and pool coverage

2-10 Home Buyers Warranty Coverage

  • Comprehensive structural coverage for defects
  • Appliances, systems, and optional electronics plans
  • Also offer condo and buyer conversion warranties

2-10 has an edge for structural defects, while Choice provides more flexibility to customize plans.

2. Item Coverage

Here are some of the major items protected under each warranty:

2-10 Home Buyers Warranty
2-10 Home Buyers Warranty

Choice

  • Heating and AC systems
  • Electrical and plumbing systems
  • Oven/stove/cooktop
  • Refrigerator
  • Washer/dryer
  • Water heater

2-10

  • Foundation and roofing
  • Electrical, plumbing, and ductwork
  • Water heater and garbage disposal
  • Oven/range/cooktop
  • Refrigerator
  • Heating and AC system

The coverage is broadly similar for appliances and systems. 2-10 also includes structural components.

3. Costs and Fees

Choice and 2-10 home warranty costs vary depending on factors like location and coverage selected. On average:

  • Choice – $300 to $700 per year, plus trade call fees around $75
  • 2-10 – $300 to $600 per year, plus $75 trade call fee

The annual costs are comparable. Be sure to get quotes specific to your home.

Claims and Repair Process

Here’s an overview of how the claims and repair process works with each:

  • Choice – Call Choice first then they dispatch local technicians. You pay trade call fee.
  • 2-10 – Call 2-10 then they coordinate with technicians directly. Pay $75 deductible per claim.

The process is smooth and direct with both companies.

4. Customer Satisfaction

How happy are customers with Choice and 2-10?

  • Choice – Over 700 BBB reviews averaging 1.5 stars out of 5, citing claims denials and poor service.
  • 2-10 – Over 150 BBB reviews averaging 1 star. Complaints around delays approving claims.

Neither company boasts glowing customer feedback. However, 2-10 earns slightly lower ratings overall.

Also Watch This Review Video:

5. Pros and Cons

Based on this comparison, here are the main pros and cons of each home warranty:

Choice Pros

  • Customizable coverage options
  • Huge network of local technicians

Choice Cons

  • Very low BBB rating
  • Frequent complaints around claims process

2-10 Pros

  • Comprehensive structural defect coverage
  • Direct coordination of repairs

2-10 Cons

  • Slightly lower customer satisfaction
  • Delays in approving claims

Frequently Asked Questions (FAQ)

Is 2-10 a good home warranty company?

2-10 provides decent warranty coverage for major home systems, appliances, and structural defects. However, customers report frustrations with slow claims approval and mixed experiences with repairs. Check BBB reviews locally before purchasing.

What is a 2-10 year home warranty?

A 2-10 home warranty provides coverage for 2 years after closing, and the option to renew for 8 additional years. This covers you during the period when most defects or breakdowns become apparent. Plans have different terms but provide protection long-term.

Does Choice Home Warranty operate in California?

Yes, Choice Home Warranty provides coverage in California. They have a large network of contractors to handle repairs on covered products and systems in CA. Plans and pricing vary by region.

Who is the brand ambassador for Choice Home Warranty?

Professional football player Rob Gronkowski is a brand ambassador and spokesperson for Choice Home Warranty. Gronkowski has appeared in ads and promotions, using his name recognition to boost the Choice brand.

Final Thought

When choosing between Choice and 2-10, keep the following in mind:

  • Both offer decent coverage but check inclusions carefully.
  • Look at each company’s BBB reviews for your state.
  • Ask about the claims process and average repair time.
  • Get quotes to compare costs for your specific home.
  • Consider optional coverage like electronics and pools if needed.

While neither home warranty company has glowing reviews, Choice may edge out 2-10 slightly based on plan options and contractor network. But check claims experiences in your location before deciding.

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